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SHIPPING, RETURNS & REFUNDS

Clear purchase policies for used OEM parts sold by Stockyard Powersports, operated by MP Cycles LLC in Chelsea, Alabama.

01

PARCEL SHIPPING

Shipping terms are shown with each item and may be free, a fixed amount or calculated by destination. If a destination ZIP code is needed, the cart requests it before opening secure checkout. The complete shipping charge is displayed before payment. Orders ship with tracking by an appropriate parcel carrier, and tracking is emailed when the label is created.

02

FREIGHT SHIPPING

Engines, beds, frames and other oversized parts are not eligible for direct checkout and require a freight quote before payment. Commercial delivery to a dock or forklift location is the standard option. Residential delivery and liftgate service may cost extra, and every charge is disclosed in the quote before payment.

03

USED-PART CONDITION

Parts are used unless specifically marked otherwise. The exact item is photographed so buyers can review wear, damage, included pieces and overall condition before ordering.

04

FITMENT

Titles, descriptions and part numbers are provided to help identify fitment. Buyers should compare photos and OEM numbers and verify year, make and model compatibility before ordering.

05

30-DAY RETURNS

Contact us within 30 calendar days after delivery to request a return. The buyer is responsible for return shipping unless the item arrived damaged or a different item was sent. Returned parts must be unused after delivery, in the same condition received, and include every component originally shipped. Returns sent without authorization may be delayed.

06

INVENTORY ACCURACY

Inventory is synchronized across Stockyard Powersports' connected sales channels. When an item sells, its availability is updated to reduce duplicate sales.

07

DAMAGED OR INCORRECT ITEMS

Contact us as soon as possible and keep all packaging. Include photos of the part, packaging and shipping label. When Stockyard Powersports is responsible, we will provide the appropriate return-shipping or replacement solution.

08

REFUNDS

Approved refunds are submitted to the original payment method after the returned item is received and inspected. We normally submit the refund within 3 business days after inspection. Your bank or card provider may require additional time to post the credit.